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Satam

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Posts posted by Satam

  1.  

    2 hours ago, monron999 said:

    Yeah, it's one of those things. Do you prefer superior customer service or better prices? Pick your poison. Unfortunately, better pricing often wins the fight. I used to be all about Dorkside, but now I just go to them as a last resort. I'll pay the extra dollar or two at BBTS or EE to avoid crap like this.

    I don't really blame Hasbro so much as Dorkside. Hasbro's always had about the same policy. They would have replaced it if they had the stock but they didn't. On the other hand if the vendor had returned it as a defective item they would have gotten a full refund with no skin off their teeth, and they did actually have it listed as in stock so they could have replace it if they wanted. They came back at me that had I not opened the package they would have taken an exchange or refund, but since it had been opened it was considered "tampered with". How many times have you been able to identify a defective product in package? In this case the arm was only noticeable had you known exactly what you were looking for and there was no way whatsoever the defective head sculpt could have been identified. In retrospect I should have just put the damn things back in the package with a new piece of tape on the tab instead of being honest.

    I'll know better next time and maybe this warning will help someone in the future. NEVER, EVER, ever...ever....ever tell Dorkside you took the product out of package.

    I hear ya. At this point, I pretty much only shop at Dorkside to get BAFs without having to buy an entire wave or if I want a figure out of a boxed set but don't everything in the box.

  2. 4 hours ago, monron999 said:

    I've never returned anything to BBTS, but when I tried to get a replacement for my Rogue/Pyro 2 pack in which Rogue came with 2 left arms and Pyro's alternate head sculpt did not fit due to the peg hole being misshapen, Dorkside didn't care in the least and referred me to Hasbro customer service. Then Hasbro only offered me a 20 percent refund and and replacement product of equal price of their choosing (literally anything they had). I ended up with a Smyth, Spider-Gwen and Miles Morales from the Spider-Man animated line, which I have neither use or desire for. I coulda bought all those figures on clearance for less than half of what they (Hasbro) was valuing them at.

    Wow. That sucks. I had some issues with Rogue in that two pack (nothing as bad as two left arms), and BBTS sent me a brand new set.

  3. 4 hours ago, MagnaPrime said:

    How do I check messages here?

     

    4 hours ago, Cyke82 said:

    I was going to ask the same thing.. when JayC says "inbox" it means on our emails or there is some kind of inbox here on the website that I dont know how to access?

    If you have a new message there should be a little "1" or whatever on the envelope icon next to your username near the top right of the page. To view that new message or older messages, click on the envelope icon. That will open a little pop-out window from which you can compose messages yourself or go to your message inbox. The most recent messages should also show in the window.

  4. On 1/8/2021 at 3:06 PM, Satam said:

    What's the point of receiving notification that someone reacted to a post, if we can't see what that specific reaction was?  And going along with that, what's the point of having "Thanks," "Ha Ha," "Confused," "Sad," and "Like" if no one can see which reaction it was except for, apparently, the person who reacted? 

    Seriously, this $#!% is annoying. It actually looks like everyone can see the reaction except for the person who receives it. The hell? It can't be that hard to tweak the rep system here so it works like it does over on the Toy News forums, right?

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